Roundtable Conference

eliant logo

THANK YOU to all our 150+ attendees. Based on the positive feedback we received from so many of you, this year’s conference was a huge success!

“Fantastic job to the entire Eliant team. Just a superb event. Thank you so very much.”
Ralph Baja, National Director, Benchmark Communities, LLC

“It was a great opportunity to sit in a small group and share ideas with managers who do the same work I do, and share the same challenges.”
Laya Boschee, Robson Communities

“Thank you for organizing this event for the building industry. I really enjoyed the stories and processes that all the other builders were so proud to present to the team. I can’t wait for next year.”
Norman Carraher, Director of Customer Care, The New Home Company

“This was my sixth Roundtable, and each Conference has been enjoyable, always with several ‘take aways’ which can be applied to our program.”
Jeff Sullivan, Customer Care Manager, Regis Homes

“My FAVORITE roundtable discussion was facilitated by Howard Putman, former CEO of Southwest Airlines.”
Clete Thompson, VP of Marketing, imortgage


What Was It About?
Many of North America’s top builders told us that this conference stood apart from all other builder conferences they’ve ever attended.

Attendees sat in-the-round with other leading builders for lively roundtable Discussion Forums focused on Leadership, Sales, Design Selection, Home Delivery, Customer Service, and a host of our industry’s latest hot topics about the customer experience.

With 40+ unique discussion forums, many award-winning builder-attendees brought their team members from multiple departments.

And it all happened at Disney’s Grand Californian® Hotel & Spa, along with our famous Roundtable cocktail party at House of Blues™ in Downtown Disney District.

Who Attended?
Corporate and divisional management; department heads; field managers and customer-facing representatives from Sales/Marketing, Design Selection, Construction, Home Delivery, and Customer Service teams from:

Benchmark Communities, Betenbough Homes, Boulder Creek Builders, Broadview Homes, Brookfield Residential, Chicago Title, Classic Homes, Constellation HomeBuilder Systems, Cove Program Insurance Services, LLC, D.R. Horton, Inc, dwelling LIVE, FCB Homes, Fidelity National Title, Forrest Performance Group, Frontline Response, Holiday Builders, HomeAid America, imortgage, Landsea Holdings Corporation, Maracay Homes, MBK Homes, McCaffrey Homes, The New Home Company, New Homz, LLC, The Olson Company, Pardee Homes, Professional Housing Tours, Inc, ProTec Building Services, Robson Communities, Standard Pacific Homes, Stepper Custom Homes, Summit Custom Homes, Trico Homes, TRI Pointe Homes, Trumark Homes, Van Daele Development, Vintage Design Incorporated, William Lyon Homes, Woodside Homes

The Take-Aways
It was all about builders helping builders! Sharing, not speeches. Over 40 small groups met with fellow leaders in the building industry for face-to-face discussions of best practices, and attendees left with a blueprint for delivering an extraordinary experience at every key customer touch-point.

Check out the video on this page to see just some of the many memorable moments from this year’s amazing conference!

We hope to see you at Eliant’s next Roundtable!

For more information contact us to learn more 


Contact us to learn how you can build an extraordinary customer experience