Testimonials

Testimonials V2 760x399px (panorama)

Kick back and read what some of our esteemed, award-winning clients have to say about us.

I read every survey, every day, could not run this company without it. But believe me, they don’t just do surveys!"

Larry Webb, CEO
The New Home Company

Eliant continues to provide a powerful value-added service to our divisions! After 10 years using Eliant’s surveys and training, we are a better company, produce a better home, provide a better customer experience, and (importantly) have highly motivated, customer-focused team members."

Adrian Foley, President
Brookfield Residential

Hands down, Eliant is the best annual investment we make in improving our customer referrals (which now deliver 32% of our sales!)."

Adrian Foley, President
Brookfield Residential

Eliant has allowed us to maintain a customer-centric culture, which has increased referral sales for our builder and realtor clients!"

Dan Hanson, Executive VP of National Production
imortgage

Eliant has brought great value to William Lyon Homes, and we look forward to our ongoing relationship and continued success."

Brian W. Doyle, President
William Lyon Homes - California

My divisions have been rated at or near the top of Eliant’s customer service ratings for over 20 years. No accident here; Eliant’s guidance and suggestions have helped us design a service experience that is second to none. We just follow their ‘Blueprint’.”

Dick Bryan, Director of Warranty Services
William Lyon Homes - Nevada

The feedback we receive from your buyer surveys allows Classic Homes to keep our fingers on the pulse of our homeowners. We use the information and feedback from the survey reports to make changes in our products and processes. Your surveys and incredible daily reports have become more than a management tool; they are a part of the Classic culture."

Jerry Richardson, President
Classic Homes

Thanks to you for a very productive meeting with great content! The participation from the group was excellent with lots of good ideas and input. I'll start working on an action plan.

Barbara Trachy - Vice President, Marketing
TRI Pointe Homes

Eliant Certification’ has helped imortgage become the #1 rated lender in the U.S. for customer satisfaction!"

Dan Hanson, Executive VP of National Production
imortgage

Eliant provided us with extremely creative and effective recommendations for improving our customers’ experience. Our #1 ranking on Eliant surveys and 35% of sales from referrals is the result."

Larry Webb, CEO
The New Home Company

The best part (of working with Eliant) is our ongoing personal contact with Bob, Jex and other Eliant staff. Bottom Line: 34% of our sales last year were from referrals."

Jeffrey M. Hack, President & CEO
Van Daele Homes, LLC
MBK Homes

We have used your company for over a decade to measure the satisfaction of our customers. We believe meeting and exceeding the expectations of one's customers is at the core of a company's survival. What better way to measure this than to solicit input from your own customers? The survey results coupled with benchmarking against other builders is used to true MBK's processes and set the standards. I give Eliant the highest recommendation and the surveys you produce are not only extremely helpful but essential to the long term survival of MBK Homes."

Tim Kane, President - Irvine
MBK Homes

For 28 years, William Lyon Homes has proudly worked with the Eliant team. We have seen continuous improvement in our customers’ overall experience and an increase in sales from customer referrals."

Brian W. Doyle, President
William Lyon Homes - California

Our greatest source of new sales: Evangelical Robson Community homebuyers! Thank you, Eliant!"

Chris Harrison, COO
Robson Communities

The Eliant program has been instrumental in helping us grow a company culture that is focused on delivering a world-class home building experience for our customers."

Chris Harrison, COO
Robson Communities
Hey, while you’re here, you might want to check out this quick read about how we can help you and your team ensure an extraordinary customer experience, too: Eliant Certification

Contact us to learn more or get started!

Contact us to learn how you can build an extraordinary customer experience