The Customer Experience

We hope you haven’t come to the wrong place!
We like to think that this is the place…that is, if you’d like to see every member of your team deliver your customers the kind of world-class experience they dream of.

Your top referral-generators are living in your homes
For the past 30 years, our builder-clients have proven it: By delighting their customers at every step, they’ve received the ultimate gift: Their homeowners’ referrals of them to family, friends, and colleagues. Via Eliant’s blueprint system, their delighted customers have become their hardest working, unpaid marketing staff.

Our research data have also shown that builders who do not follow a proven system for delighting customers by delivering an extraordinary experience, risk the opposite affect: negative referrals.

Sales, Design Center, Finance, Construction & Customer Service teams…
You’re just the ones we’re experts in helping. We’ll guide your teams through our blueprint for building and delivering the ultimate customer experience. And since every builder team and their customers are unique from region to region, from entry level to luxury, attached and detached… we’ll personalize our blueprint just for you.

So contact us to learn how to ensure your customers are more than just satisfied!

While you’re at it, you might like to check out some additional info on building the ultimate customer experience, right here: TradeSTAR, Homebuyers’ Choice Awards

Contact us to learn how you can build an extraordinary customer experience